Quote:
Originally Posted by =X=
They have a business reason to support PRS-500 if they don't support them they can not sell them their books once the store transitions over to ePUB.
=X=
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Sort of an ambivalent reason: most companies would simply expect/force you to buy new hardware, not offer to 'fix' your old hardware for free.
Most hardware is backward-compatible. Offering to make old hardware forward-compatible is practically unheard of. At least, I never heard of anyone doing this before.