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Ok, this may have been covered given that this is a post in page 9 of a thread, but....
I got turned away for a purchase at Fictionwise for an ebook that, after lodging a
complaint, I was told I could not download due to - yup, you guessed it - geographic
restriction.
This made no sense to me at all not because I had purchased ebooks in the past that
had the same geographic restriction, but because I bought and downloaded with no
problems another ebook after the ebook which I could not download which
had the exact same restriction on it.
When I complained to Fictionwise I got a form letter response that never actually
addressed the question which I posed to them.
I live in Puerto Rico. Puerto Rico is a US territory. When I look at an
ebook and see a geographic restriction, where do I fall, geographically???
I never got an actual answer from them, just the promise of a refund which I have yet
to see.
They have lost my business, not for having imposed geographic restrictions, but for answering
me with formletter e-mails that were nonsensical and completely non sequitur.
Reinaldo F.
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