EowynCarter, I really don't get you. Your information is simply wrong, and you are so extremely biased regarding Bookeen, that I really can't believe anymore that you do not work for them in a way or another. If you indeed do not work for them, what exactly is in there for you, that you keep praising them and denigrating any other brand? And was
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Originally Posted by EowynCarter
Be careful with your stuff, and you'll avoid paying for repairs.
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as well as
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Originally Posted by EowynCarter
If you think your reader is indeed defective, might be given what you're describing, explain yourself to bookeen, they're the ones how can do something for you, not us.
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really necessary when posting an answer to a newcomer?
I have Sony readers as well as Kindles and one Bookeen Opus.
Sony and Amazon answered every single mail I wrote them. It took one or two mails maybe to get the answer I needed, but they answered.
Bookeen answered promptly in August when I needed them the first time, but I have not received any other answer to my other mails since then. I am french, btw, so it is not a language problem. They seem to have huge problems at the time being, and as nice as they can be (when they want / can), I don't believe in their future anymore.
Nicewahoo: welcome to mobileread btw

, don't let your first impression ruin the whole ereader experience, those gadgets are great and as you pinpointed, extremely practical when travelling a lot.