Quote:
Originally Posted by Read & Fly
I'm trying to get this book directly on my reader not on a card. Other books transfer with no problem. This book freezes the eBook Library each time.
I have uninstalled and reinstalled the software and even done a hard reset of the reader.
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The book might be corrupted. I'm having the same problem with a bundle I purchased from Sony last year. I changed computers and have been in the process of re-downloading my favorite books purchased from Sony. Every time I try to download that particular file, my library crashed. I too have removed and re-install the software until I realized I could download every other book in Sony library (which I did, 77 books just to see), it's just that one file. I sent Sony an e-mail that let them know the file is corrupted and I got an answer that says that I need to call customer service because they are unable to help me. I've yet to follow through. It's been 2 months.