Quote:
Originally Posted by Robertb
Dear Thomas:
Reviewers love the Pocket PRO, most on this forum love it, and it has been a major hit. More so, it has been an incredible value for $199.
We are working really hard to bring out good eBook Readers. I wish I knew what you are expecting. Posts like yours do not help, and putting it back in the box does not help.
I am here every day trying to make this device even better. IF you want something done: list what you feel the engineers need to improve. Give me something I can take to the factory and get changes made.
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So for people who do not like dealing with the myriad of issues reported here [and don't you dare say what problems?] should shut up and not post? Is this YOUR forum where you get to decide or control the content of comments?
Saying that "reviewers like the PP" is thanks to them receiving hand selected devices which they, at most spent a dozen hours using. While there are BUYERS of the device who have received multiple defective replacement copies. Within a finite set or parameters sure the device works OK. Venture in to other areas and there are either software/firmware, hardware (unknown as to the real cause of the battery or USB transfer issues, right?) or even something as basic as getting the shell right.
There is NO REASON anyone unhappy with their experience with an Astak device should post details as to why nor need to tell Astak what to fix, that is Astak's problem not the user as there are some far better options than the Pocket Pro. Theese users bought a Pocket Pro and it failed to live up to expectations. Deal with that fact and quit creating adversarial relationships with those who do not just learn to live with these issues.