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[QUOTE=K-Thom;650791]"Honestly, what's Bookeen supposed to do? Write a post "Folks, you're right! We goofed. We still do. Big time. We just don't seem to get the firmware done. If we remove one bug, two new pop up right away. Don't know when or if the firmware ever will be done. Sorry."
Yes, that would be a good move. To admit that there are continuing technical, or whatever, difficulties would be a very good thing to do. Clearly Bookeen know very little about how to work with customers. They just have a focus on the technical issues and an arrogance to assume that we don't have any part to play, as customers. Rather French attitude I might say - but I expect a negative response from a certain poster here. Let me just remind her that the Gallic shrug is an example of that attitude.
It would take very little for them to put a note onto their website, or here, to say just that. I doubt they will, 'cos the just don't get it.
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