View Single Post
Old 11-05-2009, 12:50 PM   #3
Robertb
Astak Director, Bus. Devl
Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.Robertb ought to be getting tired of karma fortunes by now.
 
Robertb's Avatar
 
Posts: 2,560
Karma: 2500000
Join Date: Apr 2008
Device: Astak Pocket PRO
Chris, you could also call Bob Barry

Quote:
Originally Posted by Robotech_Master View Post
I don't know what to do about this thing. I'm supposed to be reviewing it for TeleRead, but can't when it doesn't work. :P

It locked up and I tried to reboot it. I've tried everything—the reset button, even removing the battery, but I can't get it to start again.

I can update the firmware just fine, but when it says press any key to reboot, nothing happens. It just goes "beep beep beep beep" when I press the power button. If I plug it in, the light cycles between green and red.

Help?
Dear Chris:

During any review we are particularly aware that some reviewers need help. Please just contact Astak.

The problem you have going is simply LOW CHARGE. All new devices take a while for the battery level gauge to work fully in concert with the battery. The gauge "learns" after 3-4 charges what is full and what is empty.

I did ask you to please read our FAQ sheet at www.theEZreader.com (under "support"). That would have given you the answer.

Follow Dale's advice in this thread and you will be fine.

AND... I will email you to make sure all is right!
Robertb is offline   Reply With Quote