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This is NOT his rebuttal of anything.
James Fallows is posting a letter he received from a reader. We don't know who this reader is or what their qualifications are. It is clear that the reader hasn't touched (or maybe even seen) a nook (hmm, didn't intend that).
As for "extremely detailed Kindle/Nook compare and contrast"... The ONLY point the reader talks about is availability of books. And that point basically amounted to, Kindle can access PG and Google books with a bunch of manual conversions that are not needed on nook, so clearly Kindle is the champion.
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