As the others said, it's a broken screen. That is, the glass substrate has broken. The two curved lines radiating from a spot on the right hand side are unmistakable. (If it's the controller, rather than the screen, any areas are invariably rectilinear.)
To repair it it must be returned to Bookeen, and you'll need to contact Bookeen first to get a returned mechandise authorisation number (RMA).
It may turn out that the cost of postage and repair is more than it's worth. See what Bookeen say.
Quote:
Originally Posted by SUSGOD
My NAEB Bookeen Cybook froze. When I tried to reset, the e-ink flowed over 2/3 of the screen. It will not shut off. I attempted to re-charge it and again re-set without success. I am attaching a picture of the problem. What can I do to get it working again?
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