Thread: Review: Waterstone's UK Customer Service
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Old 11-01-2009, 04:35 PM   #21
zelda_pinwheel
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Posts: 27,827
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Join Date: Dec 2007
Location: Paris, France
Device: eb1150 & is that a nook in her pocket, or she just happy to see you?
Quote:
Originally Posted by Patricia View Post
I actually chose to buy the device from a bricks-and-mortar shop (rather than online) because I was under the illusion that there would be better customer service in the event of a problem.
oh, the painful irony. i hope it goes better this time around. good luck, patricia. do keep us posted.
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