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pinkpixie26 · 11-01-2009, 03:25 PM

Hi,

I bought my cybook a few months ago, and have always had a problem with it freezing-- usually I have to reset it at least once a session, sometimes multiple times.

Now, my cybook has developed a problem where when I'm trying to add a bookmark, it occasionally will show a small box and an arrow in the upper left hand corner instead of adding the bookmark. At the same time it does this, it will freeze. After resetting following this bookmark issue, it seems to delete recently added books.

Today, I discovered that any books I re-added no longer display a cover image in the library view. I actually deleted and then re-added my whole library, hoping this would fix the image problem (what I was thinking I don't know, because of course, it didn't work). After re-adding my whole library, I've now discovered that not only aren't cover images displaying in the library, I can now no longer add bookmarks. WHAT IS GOING ON????????

I've written to Bookeen a couple of times, and am still waiting for a reply. I've heard that they can take forever, so I'm hoping someone here will have a suggestion. Do I need to restore the device to factory settings? If so, how do I do that? Or, is there something else I can do?

Additional info: I don't have an SD card. Version ARM 920T (400 MHz); Boo Reader 1.4 (build 923); Mobipocket reader 6.0 (build 70).

Thanks for any help you can give!

11-01-2009, 03:25 PM	#1
pinkpixie26 Junior Member Posts: 6 Karma: 10 Join Date: Sep 2009 Device: Cybook Gen 3	Multiple Cybook Gen3 Problems Hi, I bought my cybook a few months ago, and have always had a problem with it freezing-- usually I have to reset it at least once a session, sometimes multiple times. Now, my cybook has developed a problem where when I'm trying to add a bookmark, it occasionally will show a small box and an arrow in the upper left hand corner instead of adding the bookmark. At the same time it does this, it will freeze. After resetting following this bookmark issue, it seems to delete recently added books. Today, I discovered that any books I re-added no longer display a cover image in the library view. I actually deleted and then re-added my whole library, hoping this would fix the image problem (what I was thinking I don't know, because of course, it didn't work). After re-adding my whole library, I've now discovered that not only aren't cover images displaying in the library, I can now no longer add bookmarks. WHAT IS GOING ON???????? I've written to Bookeen a couple of times, and am still waiting for a reply. I've heard that they can take forever, so I'm hoping someone here will have a suggestion. Do I need to restore the device to factory settings? If so, how do I do that? Or, is there something else I can do? Additional info: I don't have an SD card. Version ARM 920T (400 MHz); Boo Reader 1.4 (build 923); Mobipocket reader 6.0 (build 70). Thanks for any help you can give! Last edited by pinkpixie26; 11-01-2009 at 03:27 PM. Reason: added more info.