Quote:
Originally Posted by rhadin
Well I finally got my response. Here it is:
Note that it is exactly the same response -- word for word -- that I received as regards the B&N club membership and from the same rep (or a second rep named Lionel).
Time to complain to AAA.
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good info...and yup, I would shoot an note off to AAA as well. As a rule AAA is not too fond of such things, but in this day and age nothing surprises me anymore.
I have been a AAA member since I could drive, now that is only about 33yrs now but still, they have always been good about looking into such things where a hotel, restaurant or whatever failed to honor the AAA discount. Every time with a hotel they got me my refund and in one instance, because it was a month long stay, I got a free week stay anywhere anytime just for failing to properly honor the AAA rate when they should have. Not only did AAA take care of me, the hotel also went well beyond what needed done and earned me as a lifelong customer.
I never understand why companies do try and exclude some items or whatever as the discount simply works out to a marketing/advertising tax write-off anyway. I mean they are talking about only about $26 anyway. If that were the difference between grabbing a new customer and losing one, I say that cost is well worth it as a business.
Look forward to read what comes up...and BTW, thanks for running with this one. I am not intending on buying a Nook but had hoped people would like the discount if they were considering buying one..
