Thread: Review: Waterstone's UK Customer Service
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Old 10-31-2009, 01:06 PM   #10
Sparrow
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Quote:
Originally Posted by Patricia View Post
By the way, does anyone know the email address of the Waterstone's UK CEO? I'm inclined to write and tell him/her what I think about their minimalist approach to communication and customer service.
A web search for "gerry.johnson@waterstones.com" may help.

(Include the quotes.)
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