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bookfanmd · 10-27-2009, 10:41 PM

I just got off a chat with Sony support. It is a known issue and here is their response:

http://www.kb.sony.com/selfservice/d...nalId=C1008686

A Protected Page! error occurs on the Reader when opening a borrowed book that is in the ePub or PDF format.

Solution

This may happen when borrowed Adobe DRM-protected ePub and PDF eBooks exist on the Reader at the same time. Follow this procedure to correct this issue:

Delete all borrowed books from the Reader.

Verify that all borrowed books are in the same format (either ePub or PDF) before transferring them back to the Reader.

I did request a firmware update to correct the problem but won't hold my breath. I do not know how to free the epubs from their DRM. Can someone please PM me with help?

Thanks.

10-27-2009, 10:41 PM	#28
bookfanmd Addict Posts: 246 Karma: 4476 Join Date: May 2009 Location: US - Maryland Device: Sony 300/505/T1 Nook STWG Kobo Glo Kobo Aura HD KDX iPad1 K3 KT PW2	I just got off a chat with Sony support. It is a known issue and here is their response: http://www.kb.sony.com/selfservice/d...nalId=C1008686 A Protected Page! error occurs on the Reader when opening a borrowed book that is in the ePub or PDF format. Solution This may happen when borrowed Adobe DRM-protected ePub and PDF eBooks exist on the Reader at the same time. Follow this procedure to correct this issue: Delete all borrowed books from the Reader. Verify that all borrowed books are in the same format (either ePub or PDF) before transferring them back to the Reader. I did request a firmware update to correct the problem but won't hold my breath. I do not know how to free the epubs from their DRM. Can someone please PM me with help? Thanks.