[drazvan]

Hi everyone,

I was wondering if any of you had a phone number or some alternative means of contacting the sales guys at iRex. I've placed an order with them 2 days ago (they had to process it manually because I wanted a VAT-exempt purchase (we're a business in the EU) and my country (Romania) was not in their list). I confirmed the order by email, then someone from their financial dept called for the credit card details.... that was 2 days ago. I haven't heard from them since, no order confirmation, no "thank you, your order will be shipped on day x of month y", nothing...

I've called their tech support line but they told me that they cannot get in touch with the iRex Shop guys by anything other than email, so I should continue to email. iRex Shop doesn't have a phone number...

I'm giving them until Monday, if they still don't confirm in any way I'm disputing the charge with the credit card company. Did anyone here have similar experiences with these guys?

Thank you,
Razvan