Quote:
Originally Posted by brecklundin
And my response is my attention to the failures of Astak both in practice as well as pre-sales comments are better for potential buyers than the blinder-wearing cheerleaders. I have commented that obviously Astak is trying, then they turn up with yet another fail, incorrect comment or promise.
I do not care if all people do not get warm fuzzies...my comments are based on observations of how Astak has conducted business here on MR. Just like "The new batch of readers are PERFECT" sort of comments and what happened? more problems with your granny's thighs again. Might not be as wide spread as before but there are still probs cropping up...
Injection molded colored plastics are not that difficult...then again some folks find a way it seems. The obvious issue was not enough time was spent developing the formulas for each color (you realize the chemistry for each color is going to be different, right?). So the factory went with generic, apparently grey cases then coated them. Astak would have been better off waiting on color, selling what the factory already knows how to make, giving themselves the time needed to develop their formula for each color.
And I am not being critical of other members of MR, at least not those who are not here hawking their wares...just holding a company accountable for their words and actions. And no I don't give credit for "taking care of their customers" after shipping a defective product in basically the entire first round of shipped devices. Pretty much the laws say that have to do it...also as Astak is bsed in California, we have a lemon law which does not apply to only vehicles. Yeah, they are losing cash on this fiasco, but guess what? It is their own fault.
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Actually, my blue was solid. I believe all the colours were solid colours. The one maroon we saw an image of had a gray battery cover that had been painted, then coated (or so it looked). But, the problem wasn't with the color-injection molded plastic, it was Jinke's decision to coat the unit in a rubber sheathing.
Yes, the sheathing makes the unit have a nice smooth fuzzy feel, but ultimately, I'd rather have something that won't bubble, fold, split or rip. My 2nd replacement should be sent out today, and I should receive it sometime this week. I really can't complain too much, though. Unlinke some companies, Astak too care of the shipping both ways, both times. Last time i had to seen a product back for repairs, I was out the shipping.