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I am trying to offer potential customers a balanced view.
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On that we agree.
Then again, that's the problem with people saying "I bought a cybook because i've read good thing on mobileread". Maybe it means that overall, customers are happy ? And don't forget, the un-happy ones are always more vocal.
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I hope you will continue to offer your thoughts.
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Only to the people who cares about it. I discovered the "ignore user" feature. Nice one.