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The problem is that I periodically read comments like: "I just bought a Cybook because of all of the positive comments here."
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So what's the problem ? Those how are happy don't have a right to say they are happy ?
And well, i'm not surprised if people don't pay attention to your whining and flaming. As a prospective customer, i'll take into account post like "i don't like X or Y on that device" or "We've been waiting some times for an update". But posts from people venting their frustrations and ranting, will be dismissed. And that's pretty much all you've been doing.