New to posting on this forum, but have been reading a while.
Received the kindle (in Australia) yesterday and merrily plugged it into a USB charger (similar to the iphone USB charger). The orange light turned on, and thought, beauty, will check on it this morning.
Except, same orange light and no green one.


After 12 hours charging and no use! Removed the charger and the battery indicator still showed as charging. Plugged it into my laptop - still not charging!
So, I rang the help line. Amazon kindle were able to access all my charging logs from the night before (talk about big brother is watching

) and they are investigating to see what the problem is. But it seems as though some of you have had the same problems? The keys were also very very slow and sometime required two or three clicks to turn the page.
I think it is now charging from a different laptop - very annoying as it is not my laptop that it works with! And it wont charge from the power charger.
I am also disappointed with the Australian books available. And the search engine is pretty basic too. I found a lot of great books, but then when I tried to buy them, they must have been from the US store. Sigh.
So a question - to do this 'hard restart' I simply hold the power on/off switch for ~30 seconds before releasing it?