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I agree with ProfJulie on our role as customers here.
I don't want to get into a name calling contest with other customers. It is clear that some Cybook owners are quite satisfied. Others, including me (and apparently ProfJuly) are dissatisfied. Luckily, I find Mobileread to be a friendly and open community and no one seems to take offense at genuine differences in opinion.
I do muzzle my negative opinions a bit because I don't feel its productive to complain in a way that mock's the opinion of others. However, I do still drop in to the Bookeen threads because I'm am interested in seeing ongoing developments regarding the device that I did buy. And sometimes I do feel compelled to speak up. The problem is that I periodically read comments like: "I just bought a Cybook because of all of the positive comments here."
These boards are a resource for ebook users and I feel that we have a duty to support each other in our ebook experiences. In this regard, I feel I am letting down the potential buyers if I allow them to think that all buyers will be satisfied. When we share our experiences and concerns, alongside those praising the device, we give potential buyers a more complete picture so that they can determine whether their situation more resembles the satisfied or dissatisfied customer's.
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