Quote:
Originally Posted by pilotbob
... the bad part about that is they think they know everything.
BOb
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So very, very true.
Quote:
Originally Posted by FlorenceArt
Yes, well... if knowing what you're talking about was a prerequisite, the world would be a much more silent place, wouldn't it? I know I wouldn't talk half as often as I do 
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It's not actually so much that they don't know what they're talking about, it's more that they think they do, are convinced they are right and couldn't possibly be wrong, and <insert software here> has never, ever behaved like that before despite the fact they've used it for years, so the problem is clearly mine, not theirs. The only upside to this is that there are a few people who genuinely think I emit some kind of presence that affects their computer's behaviour as it always seems to work fine when I go to their desk and they humour me by doing what I tell them, whilst saying that it's exactly what they were doing before.
So I suppose it's more a problem of arrogance rather than ignorance