narbeauchamp, didn't you say you had most of your library on your memory stick? I had what sounds like a similar problem with my PRS700, and in a fit of desperation, removed both external memories and tried booting my "frozen" 700 up again - worked, so I loaded the books direct and lo and behold, a working reader again. Instead of trying to get the reader repaired, I sent in the memory stick (still under warranty) and the exchanged stick is working just fine. Who knows how long, of course... I wonder if you are having a similar problem.
Good luck!
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