Quote:
Originally Posted by Shaggy
Power Management:
Customer Support:
Like any other company, you see both good and bad experiences with customer support. I've seen them replace devices that were even out of warranty at no charge because they felt it was a manufacturing fault, which I consider to be outstanding support. I've also seen people complain that they never get any response to inquiries or open tickets, which is obviously really bad.
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I have seen the design choices that have made it very hard for them NOT to replace devices even when they are out of warranty ....
So no, that's not 'outstanding support' , that's just being nice to Shaggy the iRex-fanboy.