Quote:
Originally Posted by mack 120
Waingateman,
Many thanks for your reply i'm encouraged and now hopeful. Have been sat here thinking sod it its going back. Just so frustrating, trying to use it as it was. Fingers crossed my issues will be resolved.Been on charge for 2 hrs via the mains still showing amber light.
Will post back my findings, so hope it works
mack120
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Hi mack 120,
Seems like similar issues like yours also happen on my side (lightning burst stays even when not charging, have to press buttons several times to get a response, device runs out of battery even after been plugged in the mains for hours, amber charging LED never seems to turn green). I tried several USB cords and power adaptors and no combination seems to work.
This night I left it plugged in for 7.5 hours. When I awoke I did not even see an amber light anymore - it was just dark, not green as I had expected. The screen was showing a 'Critical Battery' warning. Resets yielded only a two second restart followed by another critical battery warning.
Long story short, just called Amazon and after 30 minutes of nice but unsuccessful chatting they sent out an replacement Kindle. Lets see how this works... Hope I do not have to pay duty and VAT again…
BTW, when the device was still working I found that after shortly plugging it into my computer the lightning burst and unresponsiveness issues where gone until I next connected it to the mains directly. Maybe that helps those whose device is still working...
Greetings from Munich,
Andreas