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Old 10-21-2009, 06:05 PM   #12
kenmark
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Posts: 204
Karma: 250000
Join Date: Jan 2009
Location: Great White North
Device: PRS-505
Quote:
Originally Posted by Mamarouska View Post
I finally found a solution to my issue. The problem is the software that is installed on my computer - there is a known defect within the older software and removing/reinstalling is not clean so to clear the previous install and to install the newest release - go to:

http://www.kb.sony.com/selfservice/d...3504&sliceId=1

Follow the instructions carefully - it fixed my problem, and should fix anyone else with the same problem. Good luck.
I tried clicking on the blue links for Vista for both problems but no solutions were shown.
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