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Old 10-21-2009, 05:39 PM   #11
Mamarouska
Junior Member
Mamarouska doesn't litterMamarouska doesn't litter
 
Posts: 6
Karma: 100
Join Date: Sep 2009
Device: Sony Reader PRS-505
I finally found a solution to my issue. The problem is the software that is installed on my computer - there is a known defect within the older software and removing/reinstalling is not clean so to clear the previous install and to install the newest release - go to:

http://www.kb.sony.com/selfservice/d...3504&sliceId=1

Follow the instructions carefully - it fixed my problem, and should fix anyone else with the same problem. Good luck.
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