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I'm almost ready to give up entirely at this point. On Monday,when I went to connect my reader to my computer,to download some Sony freebies,the eLibrary software froze.I tried all the remedies I knew,including those I got here when I had a similar problem with my PRS700,I called Sony tech support (several times on Monday,they were supposed to call back Tuesday,never did..so I called this morning..and spent ALMOST FIVE HOURS on the phone with them)...
They assured me they'd figure out what was going on...and the problem would be resolved...of course during the course of all the troubleshooting (across not one,not two but three computers,three different operating systems),they determined that I most likely have ANOTHER unit with a problem.....and it will have to go back...but worst of all...they had me reformat/deauthorize my new,now "broken" reader...so yes,I have all of my library in tact,on my Memory Stick,but anything I bought dependent on the reader being authorized to my Sony store account...is now inaccessible...
The saga continues tomorrow,I'm supposed to get a call back from a technician at the service and repair center....
My optimism at this point is nearly non existant.As I have my broken 700 and now a broken 600.
...maybe I should just give up on my Sony Reader and buy a Nook LOL...(half kidding)...at least I can read some stuff on my iPod Touch in the interim....
Any suggestions,are as always welcome.This was mostly a rant...if anywhere I'd be understood for being somewhat distraught...it would be here.
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