Thread: Goodbye bookeen
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Old 10-21-2009, 01:16 PM   #13
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by Hanselda View Post
After nearing two years using of Cybook G3, I finally give up. This device is just not the right one for me and also not the behavior of the company. When I bought the device some features like folder view or so are promised, but never realized, possibly would never be realized ever. And I am tired of waiting for essential features.

The support of PDF file is a hell. For all the pdf documents I have just very few is readable by G3. I read a lot of technical or scientific documents, with tricky formulas and figures, and cannot be handled in any reasonable ebook format. (Do not let me here that ebook device is not for PDF. The company claim that they support PDF, i bought it and I read PDF and it crashes, so the fault of booken, not my problem! It is their responsibility to check and fix the problem, not let us say that we should be reasonable enough not to read PDF on G3!)

Another word about PDF. I know the screen is very small compare to A4, but at least the device should be able to render the page without crashing. As long as it can do the rendering, there are lots of walkaround. But in G3, crashing all the time.

About the 'new dual firmware', and the all the firmware updating history of G3, it is very unpleasant. Long waiting time, no communication with the user, empty promises.

Well, I wish the support of bookeen will be better in the future and the user community will grow and prosper. But I will not be one of it.

Bye.
If you're gonna stop using your Cybook, tell Bookeen why. Send *them* an email explaining why you're dissatisfied. That way they get negative feedback and maybe that will prod them to improve where you feel they're failing.

Derek
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