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I have received my reader a week ago and it is awesome.
Do no expect the screen to be perfect. Some people expect that the display is as bright white as a paper with superblack letters. It is not. The display is light grey with dark grey letters. The display also shows "ghosting" - that is after turning the page you can see very light traces of the things that were displayed on the previous page. This is normal.
Please note, the display si still MAGNITUDE better for reading books than anything I have ever seen.
Just upload an RTF file with all text in the arial font size 16 and you will be very very hapy reader.
I do not like the way the books from the connect store are formated. The margin is too wide. They are wasting my precious screen real estate and that means I have to turn pages more often. Also the serif font (serif is like Times new roman) Sony likes to use is much les readable *on the screen* than sans-serif (like Arial).
If you want just to read fiction, and if you have source of books in plain text the Reader is just perfect.
For chess textbooks, pdf manuals, A4 formated matemathical texts in pdf files, plain text files in non-english languages (like russian) and the like the Reader is far from perfect.
I do not know how rugged the Reader is, I am still handling it with great care. I can't bear to imagine that it gets broken and I will be without it until I get a new one. Getting a new one is very complicated for me, because Sony doesn't want our stinkin' European money and refuses to sell the Reader to us, Europeans ;-)
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