Quote:
Originally Posted by codeMonkey
My main problem is the screen, but they won't give me a replacement because apparently there's nothing wrong with it, they won't give me a refund because I bought it through Argos, and Argos won't give a refund because it's outside of their electronic warranty period.
It's left me feeling pretty disatisfied with Interead, my guess is they've had a lot of returns.
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I bought my Cool-ER from Argos, and although it is excluded from the 30day guarantee they exchanged my faulty device right away - they do stipulate that faulty items are still covered for one year for exchange or refund...
If i ended up hating my cool-er it was going to 'break' and I'll get it refunded as it's the second time it'll have broken, and probably get the sony prs300...
If you're having issues remind Argos of the wording on their own policy - If it's within a year and the item is faulty they have to replace or refund. If you have to 'break' it, why not start a firmware upgrade and pull the SD card or hit reset halfway through, should ensure it sticks on the greyscale screen...