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Originally Posted by Riocaz
Blue what country are you from?
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Finland. So EU directives apply.
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Originally Posted by Riocaz
If it's an EU country you should get a better response by quoting the appropriate EU directives at them (They are in my misleading advertising thread). If not then I'm not sure what else you can do or whether the legal route would even work. (Though threatening them with it might have some effect)
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Yes, I mentioned directive 1999/44/EC. I don't know if helps though, at least with low level support persons.
I do have experience dealing with multinational corporations in difficult warranty and refund cases. It really can be daunting and quickly becomes tiring. That is why I hope that iRex would just do the right thing. My unit is in almost mint condition as I have kept it in an M-Edge case. So now they would only lose a part of the iLiad's price and would gain a content customer who could recommend their product to others. As always, when lawyers get involved, things get very expensive quickly.
And I really do think I have the law on my side.