MobileRead Forums - View Single Post - PRS-600 Battery Life

Riocaz · 10-19-2009, 11:34 AM

Well I failed at getting a refund.

They did replace my 600 though.

The bloke that dealt with it got in quite a strop when I said that sending it for repair was not an option due to me going on holiday for several weeks tomorrow.

Apparently me previously explaining to him that Sony had already offered to repair it, but that that wasn't acceptable as I was going on Holiday tomorrow wasn't clear enough.

When explaining further he walked off in a strop saying "We can read between the lines, but it helps if you just tell us in the first place".

10-19-2009, 11:34 AM	#26
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	Well I failed at getting a refund. They did replace my 600 though. The bloke that dealt with it got in quite a strop when I said that sending it for repair was not an option due to me going on holiday for several weeks tomorrow. Apparently me previously explaining to him that Sony had already offered to repair it, but that that wasn't acceptable as I was going on Holiday tomorrow wasn't clear enough. When explaining further he walked off in a strop saying "We can read between the lines, but it helps if you just tell us in the first place". Last edited by Riocaz; 10-19-2009 at 11:44 AM.