[Wrigglebabe]

Hi all, i've just joined this site and wonder if anyone can give me some advice,

i've had my e reader for 10 months and i had to return it in september as after charging it the screen was frozen on "loading"

i received it back promptly but with a rather snotty letter telling me i had downloaded a corrupt file, at the time i hadn't downloaded any books at all!

i've now used it for 3 weeks and downloaded one book from the waterstones site and having just recharged it for the first time since i got it back it now has a frozen screen again, i can't turn it off either,

Waterstones aren't interested, Sony have referred me to sony solutions and they've just said send it back again.

Has anyone else had a similar problem? i'm worried that it will just keep doing this and i'll never be able to enjoy my reader .

thankyou
lindsay