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The reset button is located next to the battery. However, Bookeen team has thought about programming a key combination for a complete restart: No need to open the reader and have a paperclip handy to restart the machine. However, crashes are extremely rare on the Opus. It is the most stable device we've tested.
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That's interesting. The thing that worries me the most about getting the Opus is the crashes/freezing reporting by many users.