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Robert, that video is for people who are already quite tech savvy. I believe that it should be dumbed down for people like me who don't know anything more than how to type a letter on MS Word.
For example, it is necessary for the consumer to update from time to time his firmware. But the firmware comes zipped. So the consumer needs a program to unzip it. Astak doesn't provide the program to unzip it, and Amy doesn't say where you could get one. So the URL of such a website should be shown on the screen.
(Personally, I think that such information should be in the user's manual. Not every customer is going to see this video.)
If Amy is not going to explain what FAT is and how it is relevant, she should not mention it.
Your Luddite pal,
GA
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