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Originally Posted by jalm1
i just got the reader, the software worked for the first 2 days, and now it wont load. i have a real PC running XP pro. i have restated and uninstalled and reinstalled but no luck. ANy ideas?
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Is your reader plugged in? I almost never reboot my PC, and sometimes the USB port gets into a state that the new CONNECT Reader software doesn't like. Particularly likely if I've been charging for a long time. When I run CONNECT Reader just silently quits, as though I'd never clicked on it. Sony programming technique doesn't seem to implement error messages.
Try disconnecting the reader, rebooting Windows (shut down and press button, not the restart quicky way), and running CONNECT Reader. If that works, connect your reader cable. If CONNECT Reader gets stuck or quits, you'll need to reset the reader (hole under the cover on the back). There are degrees of reset depending on the state your reader is in, see other threads.