Thread: Delayed firmware update due to legal dispute?
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Old 10-13-2009, 02:53 PM   #23
mgmueller
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Quote:
Originally Posted by EowynCarter View Post
Customer happiness ? And anyway, it will be the SAME firmware the the opus. That totally kills your reasoning, sorry.
Isn't the opposite's the case? Question to them will be: Will some existing Gen3 users purchase an Opus? Or would they stick to their Gen3 (without any revenue for Bookeen) when making the update available? New business always will beat customer satisfaction. Especially in a market that competitive. Why upgrade "old" units when you might be able to sell new ones?
Last edited by mgmueller; 10-13-2009 at 03:10 PM.
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