Quote:
Originally Posted by Joe999
This happened to my mother's: To fix customer service told me to remove the battery and then plug in the device with the power adapter (not to the computer). The device then reset and i put the battery back in. The battery was dead. I have ordered her a new battery as the one that came with it would not hold a charge for more than a couple of hours.
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why should you have to pay for a battery if it's PP? ....if the battery is dead already then it was a bad battery and should be covered under warranty.