Thread: Help, my pocket pro is locked and can't unlock it
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Old 10-12-2009, 05:10 PM   #74
kennyc
The Dank Side of the Moon
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Posts: 35,922
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Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2 & PW, Onyx Boox Go6
Quote:
Originally Posted by Joe999 View Post
This happened to my mother's: To fix customer service told me to remove the battery and then plug in the device with the power adapter (not to the computer). The device then reset and i put the battery back in. The battery was dead. I have ordered her a new battery as the one that came with it would not hold a charge for more than a couple of hours.

How were you able to order the battery and how much did it cost?
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