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Originally Posted by nekokami
We need to thank and support the folks at iRex when they do well, and let them know, openly and honestly, when they fall short of their commitments. White-washing iRex won't help any more than vilifying them.
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Personally, I don't think saying 'The ILiad doesn't suck, nor does IRex' quite qualifies as white-washing. There are people who have a beef with IRex - and rightly so. But IRex has offered to exchange the battery, and we know you can get your money back. So why are we still shouting about it?
I mean... Come on, this conversation amounts to: "This sucks, the battery life is too short" "That's fair, we'll give you a bigger battery, and keep trying to improve things for you." 'Yeah? Well you still suck."
I've been reading about the ILiad on this very forum since before it was released. I was actually originally after the Jinke V2. But after reading about what the ILiad could do, I decided to go ahead. I posted because I think that IRex and the ILiad get a bad rap here, and I wanted to lend some positive comments to it, because on the whole I believe the device is excellent, in spite of the shortcomings it does have.
If it had 4 hours runtime, I'd probably be bothered, but 10 hours solid is what I get when I leave it running... That's more than a full day's work for me - and if I turn it off when I know I'm putting it down for 20+ minutes, it lasts well over a week on a single charge... I've only had it discharge completely once, and I don't even keep the charger plugged in and available, it's in a drawer until I need it.
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Originally Posted by nekokami
In my opinion, the three things to focus on are:
1 - Holding iRex to their commitment to the battery replacement program
2 - Getting iRex to finish developing and release the unbricking utility
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I agree 100%. I'm glad that they are replacing the batteries, I think it's an important step towards proving they care about their customers and their word. But Quite frankly - #2 the more important one I think - here's why - I've done embedded programming before, I know that there is a lot more that is possible than you usually realize. With an unbricking ability, we can go to town with the kernel and really start tweaking things. Other folks have already proven just by tweaking things in user-mode you can extend the usage to 12-15 hours on the current battery. That means with the additional 30% battery life the updated battery is supposed to get, we are getting closer to 16-20 hours. If we can get into the kernel and do dynamic cpu scaling based on load, which is possible on desktop linux installs, we can make the CPU throttle down whenever it's idle, and throttle up as it needs to do things.
This means instant improvement across the board. We can also look into boosting boot time. I have had Linux desktop machines that boot in 16 seconds (including that 8 second or so bios screen / hard drive probing time) all the way into X. I can think of a ton of ways to speed up the boot time, and with a boot time of 15 seconds or so, people will not be so reticent to turn the thing off, which will improve the length of time you can use the device.
The point is - the device is solid. There are issues, and some folks are really pissed about them. That's understandable, and they have every right to be.
What I have an issue with is that they feel the best thing to do is complain about it repeatedly, and bash anyone who says they are happy with the device. I'm not being sarcastic when I say I'm sorry it is not meeting your expectations. I hate it when that happens to me.
Let's have some perspective here, though. If it really bothers you, return it and buy something else, or wait for the next model that suits you better. If you aren't willing to do part with your ILiad, then obviously the device has value to you, and you are doing everyone who owns an ILiad a disservice by constantly attacking the people who are here to help us and support us.
We all bought a device that we knew was a rev-A product and was not 'final'... We knew it would be improved upon as time went on. The most important 'Feature' of the ILiad for me, apart from my being able to 'print' things to read on it, is the fact that it is being improved and actively developed by both the company and third party developers.
I have issue with anyone who is threatening that. If someone continually attacks IRex, and anyone who is happy with the ILiad, they are threatening the future open development of the device and it's software. When people are attacked, it chips away at their desire to keep doing what they are doing. I don't want that to happen.
Again - I have no issue with legitimate complaints, and there are some, as I stated in my original post. However, we've covered it and then some. IRex has acknowledged the big issue, they have given straight information and initiated an upgrade program... They are continuing to work on improving battery life. They are working on the problem. If that's not good enough for you, then I suggest you take the option of getting your refund.
In any case, please, stop attacking the people who are here to assist. You are doing everyone a disservice and hurting the whole community.
JayK