Quote:
Originally Posted by HarryT
Do you also think that the customer should be able to ask for a reduction in the price of a paperback book if they've previously bought the hardback?
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If they've bought the hardback they can make their own paperback.
Wouldn't it be nice if the retailer offered to sell them one at a reduced price instead? The customer would basically be paying for the convenience of not having to convert the format themselves.