Quote:
Originally Posted by dazcox
Any chance of a bit of help going OSX only?
Had a nightmare trying to get my Cool-er to authorise, so hit my max auths, adobe tech help are rubbish, so made a new adobe ID after exchanging the device which now works.
Sadly have a couple of e-books attached to my other ID, which I'd like to be able to read on the device.
Can't use my work PC as it's too locked down, and I cant get pycrypto to install (need the VC2008 redist, but windows installer service is screwed) so have to use my OSX machine.
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Do you have a backup of your home directory made from the time when your other ID was active? If you have one, a restore of "$HOME/Library/Application Support/Adobe/Digital Editions/" should give you access to your old ebooks. If you use Time Machine it should be tucked away on the backup drive.
Be sure to backup the current "$HOME/Library/Application Support/Adobe/Digital Editions/"
before you do anything or you might have to use another one of your authorizations to restore access to your current ebooks.
It's possible for Mac users to retrieve the key for use with I♥cabbage's python scripts, in fact it's easier, but it would be a violation of forum rules (darn that pesky DMCA) to post it here.
I sympathize with your experiences with Adobe Customer Support. It's horrendous. Just reading through their support forum for ADE is a laugh a minute--if you don't happen to be one of the posters needing help. There are a couple of Adobe staff members on the forums trying to do the job of the customer support staff (issues are submitted through web tickets which are usually ignored, or closed with bewildering excuses), but I imagine they must be overwhelmed.
I suspect that a lot of people wouldn't even bother trying to circumvent the DRM if Adobe's software and support were better.