MobileRead Forums - View Single Post - Had problem with 700,opted for advance exchange instead of repair-recieved new 600

narbeauchamp · 10-07-2009, 08:51 PM

I had another problem with my 700 recently,and again had to call for service-they gave me the option of sending in my device for repair,or opting for an advance exchange-they send me the replacement and I send my unit back.

After a big ordeal with UPS,I have literally just gotten the exchange...except that instead of a 700,I have a brand new 600.The only thing I truly see missing,is the back light-I'd grown accustomed to utilizing it for night time reading.

If you had a choice-would you keep the 600 or opt to have the 700 repaired (or maybe I may even look into buying a 700 from another avenue ..all possibilities) .I think I have 7-10 days to send my unit back (or presumably both)-I'll try out the 600.I have been eager to go to a store and check one out...I hardly expected to get one this way !

10-07-2009, 08:51 PM	#1
narbeauchamp Groupie Posts: 170 Karma: 98 Join Date: Jan 2009 Location: New York,NY Device: PRS700BC/PRS505/TZ350N/MacBook/Aspire One/iPad/iPhone/BB 9630	Had problem with 700,opted for advance exchange instead of repair-recieved new 600 I had another problem with my 700 recently,and again had to call for service-they gave me the option of sending in my device for repair,or opting for an advance exchange-they send me the replacement and I send my unit back. After a big ordeal with UPS,I have literally just gotten the exchange...except that instead of a 700,I have a brand new 600.The only thing I truly see missing,is the back light-I'd grown accustomed to utilizing it for night time reading. If you had a choice-would you keep the 600 or opt to have the 700 repaired (or maybe I may even look into buying a 700 from another avenue ..all possibilities) .I think I have 7-10 days to send my unit back (or presumably both)-I'll try out the 600.I have been eager to go to a store and check one out...I hardly expected to get one this way !