Quote:
Originally Posted by phenomshel
.... We're trained to look at and call you by the name on your check, if you pay by check, or the name on your credit card slip, IF your card gives us that information (most don't). What I've done for years, is call everyone "sir" or "ma'am", and even that gets me in trouble from the younger people who say, "....
....As for "couldn't give a crap"...well, maybe in Houston they don't. But in the smaller towns, (which is the only type place I have ever lived), we do give a crap. .... However, I, (and the rest of the cashiers I know) are not psychic. Heaven knows I'd like to be especially with this issue, but it hasn't happened yet.
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A couple of comments on this. Your are trained to do this (as if it does not come naturally), sir, ma'am is common courtesy.
I agree with you about small towns and caring and knowing your customers, but that comes with time as you get to know them. I have gradually come to know a handful of cashiers at the local supermarkets near my house but only after several years. Then I feel the connection is valid and real, but not the first time I shop there or in a new store and certainly not when its clearly just the clerk going through the motions.