Quote:
Originally Posted by vivaldirules
When I go to the grocery store, I have to swipe a membership card which gives me discounts. That card is, of course, registered to me and when the check out boy/girl tears off my receipt from the register, he/she quickly reads the name before handing it to me and says "Have a nice day, Mr. Screwball" (not my real name - no, honest). Even that I find a bit annoying. He/she doesn't know me from Adam and couldn't give a crap either. So why insult me by showing that the system they have identifies me and everyone else who shops there? That's not being personable. That's being intrusive.
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Yep. I'm offended by this as well as other false "acts" of familiarity when everyone knows there isn't any. It's all a result of "marketing" research and very poor attempts at customer service.