Quote:
Originally Posted by vivaldirules
When I go to the grocery store, I have to swipe a membership card which gives me discounts. That card is, of course, registered to me and when the check out boy/girl tears off my receipt from the register, he/she quickly reads the name before handing it to me and says "Have a nice day, Mr. Screwball" (not my real name - no, honest). Even that I find a bit annoying. He/she doesn't know me from Adam and couldn't give a crap either. So why insult me by showing that the system they have identifies me and everyone else who shops there? That's not being personable. That's being intrusive.
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Uh-huh. There's a difference which the policymakers do NOT seem to understand.
If there are any of you on here, scratching your heads and wondering what the issue is, maybe a contrast-example will help...
1. I ring a company. Freda answers the phone with "XYZ Co, Freda speaking!". I say, "Hi, Freda, I need some help with ____" and finish the phonecall with "thanks for the help, Freda". Sometimes I've written down the person's name so I'll remember for the entire phonecall. To me, this is simple politeness which shows I've paid attention to the person herself.
2. I walk up to a checkout. A woman with "Clare" written on her nametag serves me. While I'll chat to her (if she's in the mood), I will NOT refer to her by name. Because knowing her name hasn't showed that I've listened and been interested in her communication, it just shows that a) I can read and b) I've been looking in the general direction of her boobs.