View Single Post
Old 10-06-2009, 07:33 PM   #20
Patricia
Reader
Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.Patricia ought to be getting tired of karma fortunes by now.
 
Patricia's Avatar
 
Posts: 11,504
Karma: 8720163
Join Date: May 2007
Location: South Wales, UK
Device: Sony PRS-500, PRS-505, Asus EEEpc 4G
Quote:
Originally Posted by macphersondh View Post
Really?

Here is my situation...

I had one of the first Readers but as I am UK resident a colleague in the US created a Sony Reader account and I was able to buy books through his registered credit card and reimburse him through Paypal.

I then upgraded to a 505 and my colleague gave the 500 to his Mother in Law so now there are two readers on the account.

Due to ever changing corporate laptops I now find that with both Readers still registered on this account, we never deleted old PC connections and now I can't register my newest laptop.

Sadly a month ago my colleague died and I really don't want to intrude into the family with something as trivial as sorting this account out.

So if the original statement is true, can I do a complete hard reset and then register my 505 onto the UK Sony site? But what about all my read/unread books?

David
Email Sony and ask them to de-authorize the old computer and let you authorize the new one, to your existing account.
The annoying thing is that you are supposed to connect from the computer that you are de-authorizing. This is obviously impossible in cases where it breaks, or is no longer in your possession. The sony people are quite used to this type of request and should be able to arrange matters very quickly.

However, if the account is not in your name then you will have problems, and may have to approch the bereaved family, or resign yourself to losing the books.

Alternatively, you can set up a UK account and authorize your reader to this. But then you won't be able to access the books from the American account.
Patricia is offline   Reply With Quote