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Old 10-06-2009, 06:17 PM   #3
mgmueller
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Posts: 3,308
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Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
Quote:
Originally Posted by dclavey View Post
Does anyone know a good SONY email or telephone that gets answered (I have tried to complain using official channels, but all I get is clueless support people), that I can send a complaint email to about the units inability to cope with 13,000 ebooks?



Well it can cope ... but only if you put it on mains charger because it takes days to re-index regardless of how you put the books on the device.

Anyway I am mad, this is blantant mis-marketing!
Just a suggestion: Don't re-index. Build the index once. This may take hours, but then it's done. Don't change anything. Without changes, there should be no need for re-indexing and your unit should start within seconds. I've never tried with 13.000 books, my maximum was about 1.800 - didn't have the slightest problems. When adding for example 10 books, it took about the time for indexing the 10 books, not the existing 1.800. Deleting seemed to take way more time though.
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