Quote:
Originally Posted by bookfanmd
I preordered the blue and it came with paint problems. I loved the color but decided to go with black as a replacement just in case the paint problems continued. Amy at Astak was very quick to respond and get a label to me to return the blue PEZ with the understanding that my black replacement would be shipped upon receipt. It took a week in transit and when it was received I got an email from Amy that they were out of black and only had white or blue available although there is supposed to be a shipment of black arriving this week. I stuck with getting the black but haven't heard anything back yet. I did ask for it to be sent with faster shipping due to the added delay.
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Dear bookfanmd:
As you can imagine, at the first note of the colours possibly wrinkling... there has been an incredible run on the Black. NOW, we have the second shipment arriving of every color including the Black. ALL of the colours are fine and there is no trace of any problem.
At the same time, reviewers started doing their reviews. We got about 15 reviews and the orders poured in. With no colours we wanted to ship... it was more demand on the poor Black. Orders essentially quadrupled within days of the main reviews.
IF you have any question on your replacement, give a call to: 1-866-368-8788.