Wow what a rough experience with this company. I requested 3 times to have the Pouch sent built WITH the included factory Vinyl cover, I received the pouch today, too small for the Reader with the cover, and it didn't have the hard plastic in front. So I called him, and he said he just hired someone new and they must had screwed up, he will send me the correct cover, and then he hung up the phone. I hope he gets it right this time.
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